Jr Sales Engineer (Entry Level) Job at Cloudli Communications, Newark, DE

cW1neU8zTFQvVW9NUS84OFZ2Ui9XNloz
  • Cloudli Communications
  • Newark, DE

Job Description

Cloudli is seeking a motivated and technically curious Entry-Level Sales Engineer to support our presales, training, and onboarding initiatives across our UCaaS, fax, and Managed Service Provider (MSP) solutions. This role bridges the gap between sales and technical implementation, helping partners and clients understand, adopt, and succeed with our offerings.

The ideal candidate is a strong communicator with a passion for technology and customer success. Fluency in French is a significant asset, particularly for supporting partners and clients in Quebec and other French-speaking regions.

Key Responsibilities:

Presales Support
  • Collaborate with Account Executives to deliver product demos and technical presentations
  • Assist in crafting solution proposals tailored to client needs
  • Respond to technical inquiries during the sales cycle
  • Training & Enablement
  • Deliver onboarding sessions and product training to partners and customers
  • Create and maintain training materials, FAQs, and quick-start guides
  • Support partner enablement programs with localized content when needed
  • Onboarding & Implementation
  • Guide new customers through initial setup and configuration
  • Coordinate with internal teams to ensure smooth handoff from sales to support troubleshoot basic setup issues and escalate complex cases appropriately
General Duties:
  • Maintain up-to-date knowledge of UCaaS, fax, and MSP technologies and trends
  • Document customer feedback and contribute to product improvement discussions
  • Participate in internal training and certification programs
  • Support marketing and sales initiatives with technical insights
Required Qualifications:
  • College Degree with technical/engineering major
  • Experience in trouble shooting technical scenarios
  • Ucaas/MSP/Telecom background
  • Great communication skills
  • Presentation experience
  • Ability to travel to US/Canada
Preferred:
  • Bilingual (French and English)
  • Translate technical documentation and training materials into Quebec French
  • Deliver bilingual presentations and onboarding sessions
  • Provide localized support to French-speaking partners and clients

Job Tags

Full time,

Similar Jobs

Cocoon studio

Yoga Instructor Job at Cocoon studio

 ...COCOON STUDIO YOGA INSTRUCTOR Ditmas Park / Newkirk Plaza, Brooklyn Y oga Pilates Fitness Cocoon Studio will be a new neighborhood movement studio opening soon near Newkirk Plaza, in the heart of Ditmas Park, Brooklyn. Cocoon will offer yoga... 

Delta-T Group Inc.

School Nurse (RN) Job at Delta-T Group Inc.

 ...Location: East Lyme, CT 06333 Date Posted: 12/30/2025 Category: Nursing Education: Nursing License or Certification Our clients are seeking a School Nurse (RN) to provide service at schools in East Lyme, CT and surrounding areas for the 2025-2026 school year... 

Aflac, Incorporated

Executive Assistant I (Hybrid; Must Reside in Maine) Job at Aflac, Incorporated

Salary Range: $43,000 - $56,600 Job Posting End Date: January 2nd 2026 Weve Got You Under Our Wing We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all...

Ernst & Young

FAAS - Managed Services Win Center Specialist - Manager Job at Ernst & Young

Location: San Francisco, San Jose, Los Angeles, Seattle, Hoboken, New York, Boston, Atlanta, Chicago, Dallas, Houston, McLean, Philadelphia At EY, were all in to shape your future with confidence. Well help you succeed in a globally connected powerhouse of diverse...

Penn State Health

Sterile Processing Tech II - Central Sterile Processing Job at Penn State Health

 ...job is responsible for maintaining sterilization equipment and surgical instruments,...  ...required Must have two (2) years of experience working in sterile processing Sterile Processing Technician...  ...Position Sterile Processing Tech II - Central Sterile Processing...