Jr Sales Engineer (Entry Level) Job at Cloudli Communications, Newark, DE

cW1neU8zTFQvVW9NUS84OFZ2Ui9XNloz
  • Cloudli Communications
  • Newark, DE

Job Description

Cloudli is seeking a motivated and technically curious Entry-Level Sales Engineer to support our presales, training, and onboarding initiatives across our UCaaS, fax, and Managed Service Provider (MSP) solutions. This role bridges the gap between sales and technical implementation, helping partners and clients understand, adopt, and succeed with our offerings.

The ideal candidate is a strong communicator with a passion for technology and customer success. Fluency in French is a significant asset, particularly for supporting partners and clients in Quebec and other French-speaking regions.

Key Responsibilities:

Presales Support
  • Collaborate with Account Executives to deliver product demos and technical presentations
  • Assist in crafting solution proposals tailored to client needs
  • Respond to technical inquiries during the sales cycle
  • Training & Enablement
  • Deliver onboarding sessions and product training to partners and customers
  • Create and maintain training materials, FAQs, and quick-start guides
  • Support partner enablement programs with localized content when needed
  • Onboarding & Implementation
  • Guide new customers through initial setup and configuration
  • Coordinate with internal teams to ensure smooth handoff from sales to support troubleshoot basic setup issues and escalate complex cases appropriately
General Duties:
  • Maintain up-to-date knowledge of UCaaS, fax, and MSP technologies and trends
  • Document customer feedback and contribute to product improvement discussions
  • Participate in internal training and certification programs
  • Support marketing and sales initiatives with technical insights
Required Qualifications:
  • College Degree with technical/engineering major
  • Experience in trouble shooting technical scenarios
  • Ucaas/MSP/Telecom background
  • Great communication skills
  • Presentation experience
  • Ability to travel to US/Canada
Preferred:
  • Bilingual (French and English)
  • Translate technical documentation and training materials into Quebec French
  • Deliver bilingual presentations and onboarding sessions
  • Provide localized support to French-speaking partners and clients

Job Tags

Full time,

Similar Jobs

Lensa

Receptionist Job at Lensa

 ...Joining H&R Block as a seasonal Client Service Professional/Receptionist means youll focus on how to wow clients now and in the future...  ...have been met during service both in person, over the phone or virtually Maintain office cleanliness and organization of resources... 

Chrysalis

Part time Caregiver Job at Chrysalis

 ...caregivers to give meaningful support to the individuals we serve. AVAILABLE SHIFTS We are hiring part time positions. Options include grave shifts (around 12am 9am) and evening shifts (around 3/4pm-12am). We have some flexibility with these shifts so we will... 

Tagline Infotech LLP

Angular Developer Job at Tagline Infotech LLP

 ...practices. # Adapting interface for modern internet applications using the latest front-end technologies. # Writing JavaScript, CSS, and HTML. # Developing product analysis tasks. # Making complex technical and design decisions for Angular projects. # Develop... 

Bill Alexander Ford Lincoln

Grid Modeling Researcher Job at Bill Alexander Ford Lincoln

 ...We seek a highly skilled Grid Modeling Researcher dedicated to advancing the modeling, simulation, and analysis of electrical power grids...  ...skills. Ability to work independently and collaboratively in a remote environment. Compensation and Benefits: Annual... 

Jconnect Infotech Inc

Sterile processing Tech Job at Jconnect Infotech Inc

 ...Job Details Position: Sterile processing tech Location: Concord, MA 01742 Shift: Shift: Day 10 hrs Pay Rate: $36/hr. Gross Weekly: $1440 for 40 hours Contract Length: 13 Weeks Start Date: ASAP Email : ****@*****.*** Phone...