Job Description

Why PlayStation

PlayStation isnt just the Best Place to Play its also the Best Place to Work. Today were recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5 PlayStation4 PlayStationVR PlayStationPlus acclaimed PlayStation software titles from PlayStation Studios and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation technology and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment a wholly-owned subsidiary of Sony Group Corporation.

Senior Manager Product Management: Elevating Storefront Experience

Location: San Diego Los Angeles or San Mateo CA or remote within the U.S.

About the Role

The Digital Commerce Experience Product team strives to develop top-tier customer and operator experiences for PlayStations digital stores. As Senior Manager Product Management Storefront Experience you will lead a team of experienced product managers responsible for improving the end-to-end customer experience and expanding our storefront presence across geographies and channels. Reporting to the Senior Director Digital Commerce Experience youll work closely with global cross-functional teams to deliver a world-class customer experience that drive player engagement and business growth.

What Youll Do

• Guide and Encourage: Supervise and nurture a team of product managers establishing an ambitious product vision strategy and roadmap for PlayStation Storefront experiences on all platforms and touchpoints.
• Develop the Future: Drive the global expansion roadmap for PlayStations Storefronts ensuring consistency and excellence across geographies and digital channels.
• Champion the Player: Leverage data insights and experimentation to optimize the customer journeyfrom discovery to purchase and beyond.
• Collaborate and Align: Partner with Store Commercial Marketing and Program Management teams to define and enable the future content strategy for our D2C stores.
• Innovate with Impact: Collaborate closely with Engineering UX and Research to develop intuitive high-performing and scalable solutions.
• Ensure Global Readiness: Collaborate with Legal and Compliance to develop experiences that are locally optimized and globally compliant.
• Measure What Matters: Define success metrics and continuously monitor analyze and improve product performance to drive measurable results.
• Impact at a Large Scope: Transmit vision strategy and advancement among teams and leadership to uphold alignment and drive.

What Were Looking For

• Experience: 6 years of product management experience leading large-scale D2C eCommerce products or platforms.
• Leadership: Proven track record of leading and delivering complex programs in global matrixed organizations.
• Collaboration: Proven track record of effective teamwork with business engineering compose and participant teams.
• Approach: A resilient resourceful leader who thrives in ambiguity and drives clarity through action.
• Expertise: Background in enterprise-level integrations and delivering end-to-end digital commerce experiences.
• Communication: Outstanding storytelling and presentation skills capable of influencing at all levels.
• Proficient in managing various tasks efficiently within a fast-paced environment.
• Product Experience: Hands-on experience with agile development practices. Familiarity with UX compose principles personalization systems and experimentation platforms.

Please refer to our Candidate Privacy Noticefor more information about how we process your personal information and your data protection rights.

At SIE we consider several factors when setting each roles base pay range including the competitive benchmarking data for the market and geographic location.

Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge skills experience and location.

In addition this role is eligible for SIEs top-tier benefits package that includes medical dental vision matching 401(k) paid time off wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.

The estimated base pay range for this role is listed below.

$199400 - $299200 USD

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity gender expression and gender reassignment) race (including colour nationality ethnic or national origin) religion or belief marital or civil partnership status disability age sexual orientation pregnancy maternity or parental status trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Required Experience:

Manager

Job Tags

Full time, Immediate start, Remote work,

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