Job Description

Toshiba Global Commerce Solutions is seeking a highly experienced Senior Software Architect to own and evolve the architecture of our system software platform and cloud services. In this role, you will provide technical vision and hands-on leadership across distributed, large-scale systems—driving solution design, non-functional excellence (security, scalability, reliability), and modern engineering practices. You will collaborate closely with hardware, system software, application teams, product, and global stakeholders to deliver robust, API-first, cloud-native solutions. The ideal candidate brings deep expertise in microservices, event-driven architectures, DevSecOps, and AI-assisted development, along with a proven ability to mentor teams, influence strategy, and ensure end-to-end delivery of best-in-class, highly available, and cost-efficient software platforms.

Responsibilities

• Own architecture for System Software platform/services, drive solution design, and guardrails across teams.
• Lead cross‑functional reviews with HW, System Software, SW, Professional Services, and Support.
• Define non‑functional requirements (security, scalability, reliability) and reference architectures; ensure CI/CD & DevSecOps alignment.
• Provide hands‑on technical leadership, mentorship, and design governance.
• Architect, design, and develop large-scale distributed software services and solutions in collaboration with teammates.
• Translate discovery outcomes into backlog items, ensuring design intent, architecture standards, and non-functional requirements are preserved throughout implementation.
• Contribute to platform and portfolio strategy, identifying reusable assets, API-first designs, and gaps requiring investment.
• Instrument and leverage AI/agentic workflows to accelerate design, prototyping, code generation, test-case creation, specification drafting, and automated validation across the software lifecycle.
• AI-assisted development oversight, ethical compliance, and integration of generative AI tools.
• Communicate with our other geographies.
• Generate internal white papers on standard design and approaches.
• Collaborate with the development team and product to design software solutions.
• Design solutions with a strong focus on high availability and scalability, robustness, and usability.
• Build software prototypes and conduct experiments to evaluate alternative architectures.
• Lead and mentor software architects and developers in developing best-in-class software solutions.
• Adhere to and drive modern software engineering practices through code and design reviews, and by using data/telemetry to make decisions.
• Develop "best-in-class" engineering for our services by ensuring that the services and components are: well-defined and modularized, secure, reliable, reusable, diagnosable, and actively monitored.
• Stay up to date on existing and state-of-the-art technologies, cloud deployments, microservice development, and conduct POCs to evaluate technology fits for customer needs.
• Optimize for performance, cost, and sustainability in cloud deployments

Qualifications

• Bachelor's or Master's degree in Computer Science, Engineering, or related field.
• 10+ years (5+ in architecture) of experience in software development and architecture, with a focus on cloud-based solutions and microservices.
• Expertise in modern patterns (microservices, event‑driven), API design, leveraging AI.
• Excellent cross‑team communication and stakeholder leadership.
• Proven experience leading and mentoring development teams in an Agile environment.
• Proven experience owning end-to-end solution delivery, including design, implementation, and post-release operational accountability for medium-to-large projects
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders.
• Strong problem-solving skills; the ability to think creatively and strategically to identify and address complex technical challenges under pressure while communicating clearly and professionally with both customers and internal sales teams.
• Experience with DevOps practices and tools, including continuous integration and delivery, automated testing, and infrastructure as code.
• Strong experience with CI/CD (Jenkins/GitLab), artifact mgmt (Nexus), and secure SDLC.
• Knowledge of security best practices and experience implementing secure software solutions.

Preferred

• Retail/POS; Systems Management, Hardware Drivers, Windows/Linux; C/C#/Java/JavaScript; observability (ELK/Prometheus).

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy.

Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan (with company match)
• Company provided life insurance
• Pet Insurance
• Employee discounts
• Generous paid holiday schedule, paid vacation & sick/personal days

Eeo

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation

Diversity, Equity & Inclusion

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.

Job Tags

Full time,

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