Job Description

VISUALHOUSE is an international creative agency focused on creating compelling brand stories for architecture, design, and the built environment. We work worldwide with leading architects, developers, and designers on landmark projects. Each project is unique, and to each, we bring passion and expertise with our multidisciplinary creative teams skilled in 3D visualization, still imagery, film, and animation, as well as branding and interactive. Together, these disciplines form a cohesive and creative vision to produce compelling brand narratives for our clients. We have studios in New York, London and Barcelona.

We are currently looking for a Senior Creative Project Manager / Account Director to join our growing creative team to produce exceptionally high-quality branding and marketing materials, working on both client and internal projects. 

This is a fantastic opportunity to gain a wealth of experience. In addition, we are committed to the training and nurturing of talent and staff development. Our studio is an exciting and collaborative space where we promote and encourage creative and innovative thinking.

Your Role at VisualHouse

This role is based in New York and works closely with the Head of Creative and Project Director to lead client relationships, oversee project delivery, and guide internal teams. The Senior Creative Project Manager / Account Director will act as a trusted strategic partner to clients and an expert internal leader—owning accounts from kickoff through delivery while ensuring excellence at every stage.

This individual will serve as the primary day-to-day contact for all Creative clients, responsible for managing communication, capturing notes, preparing action plans, and maintaining clear, timely correspondence. Internally, they will be the central point of coordination for the Creative team—overseeing workflow, schedules, briefs, and deliverables to ensure projects are delivered on time, on budget, and to the highest standard.

What You'll Own

Client Leadership & Strategic Partnership

• Act as the primary client contact across assigned accounts, building trusted, long-term relationships
• Lead meetings, capture notes, define next steps, and maintain clear, proactive communication
• Serve as a strategic advisor — balancing client ambition with practical execution
• Manage client feedback, scope changes, and priorities with confidence and diplomacy

Project & Workflow Leadership

• Own projects end-to-end across branding, digital, and real estate marketing deliverables
• Plan and manage daily, weekly, and start-to-finish project schedules
• Write clear, thoughtful creative briefs that align vision, strategy, and execution
• Organize files, documentation, and deliverables to ensure clarity and continuity
• Ensure teams are fully briefed, properly resourced, and positioned to succeed

Performance, Utilization & Client Satisfaction

• Track project performance against timelines, budgets, and scope
• Monitor team utilization and resourcing to support efficiency and sustainability
• Proactively identify risks and course-correct before issues escalate
• Help measure and maintain high levels of client satisfaction across accounts

Team Leadership & Mentorship

• Set the standard for client management, communication, and delivery excellence
• Support staff development through guidance, feedback, and collaborative leadership

Financial Oversight & New Business Support

• Manage project budgets in collaboration with leadership
• Assist in scoping new work — aligning budget, team, and timeline from the outsetContribute to proposals, pitches, and RFPs with strategic and operational insight

What You’ll Bring

• 7+ years of experience in a creative agency, real estate, architecture, or design-led environment
• Proven experience leading complex projects and managing multiple client accounts
• Highly organized, detail-driven, and comfortable owning outcomes
• Strong writing and communication skills with confidence navigating clients, teams, and stakeholders
• Deep interest in design, branding, architecture, and real estate
• Proficiency in Asana, Monday.com, or similar project management tools
• Procificeny in Google Workspace (Sheets, Docs, Slides, etc)
• Experience in Adobe Creative Cloud or Figma a bonus
• Proficiency in English; additional languages a bonus
• Working knowledge of budgeting, spreadsheets, scopes of work, and contracts
• Ability to balance big-picture strategy with hands-on execution

Growth Path

This role has a clear trajectory toward Director-level leadership. As the business grows, this position will evolve to include broader oversight across accounts, team leadership, process development, and strategic client relationships — shaping how Visualhouse delivers work at scale.

What We Offer

• Competitive salary
• Generous holiday allowance
• Regular team outings and studio socials
• Monthly wellness budget to support physical and mental wellbeing
• Ongoing training, development, and progression opportunities
• A collaborative, creative studio environment with international exposure

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