Check Fraud Investigator is responsible for conducting internal and external investigations in connection with check fraud against the Bank, its subsidiaries, and its customers.
Responsibilities
· Open and manage cases for all fraud and suspicious activity reported by bank employees, customers or others in the case management system.
· Prepare Suspicious Activity Referrals in compliance with applicable regulations.
· Collaborate with other investigators to assist with the successful completion of various fraud related tasks.
· Review surveillance systems and extracts photos for use by bank and/or law enforcement personnel.
· Maintain proficiency with numerous Bank records and systems.
· Use records of outside agencies to facilitate investigations including credit bureau records, police and court records.
· Review internal reports and documentation to detect suspicious activity or transactions.
· Conduct interviews of employees and other witnesses.
· Counsel employees and customers in connection with fraud, identity theft, and related security matters.
· Conduct fraud-related training.
· Interact with collection agencies and attorneys.
· Act as a liaison between the bank and all branches of law enforcement, bank peer groups and community organizations.
· Prepare Security Alerts and Advisories.
· Comply with all regulations pertaining to BSA, USA PATRIOT ACT, and OFAC. Complete annual BSA training.
· Report suspicions of criminal activity, or any attempt to avoid BSA reporting requirements on the part of customers or employees, to the AML/BSA Compliance Department.
· Perform other job-related duties as assigned by management.
Knowledge, Skills, And Abilities:
· Excellent verbal and written communication skills.
· Strong PC skills including MS Word and MS Excel
· Ability to prioritize and organize assignments.
· Ability to handle multiple assignments simultaneously.
Education and Experience:
· Bachelor's Degree in a business-related field such as Finance, Accounting, Business Administration Criminal Justice or Fraud
· Minimum of 2 years related experience with bank security or financial crimes investigations
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