Call Center/ BDC Representative Job at River Oaks Honda, Merrillville, IN

cUc0ME0zRGYvVUFBUlB3d1YvTjFYNkp4NUE9PQ==
  • River Oaks Honda
  • Merrillville, IN

Job Description

The Ed Napleton Automotive Group is looking for our next Call Center- Automotive BDC Representative. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton’s Midwest BDC Call Center, in Merrillville, IN, the BDC Representative is responsible for handling internet inquiries and phone leads to generate appointments for the dealership sales departments. Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today! The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity. What We Offer:

  • Starting pay at- $18.75 per hour, guaranteed for your first 30 days.
  • Medical, Dental, Vision Insurance,401K
  • For additional benefit information please go to: NapletonCorpFlorida.MyBenefitsLibrary.com
  • Paid Vacation and Sick Time
  • Paid Training
  • Discounts on products, services, and vehicles
  • Growth Opportunities
Job Responsibilities:
  • Must be willing to work some nights and weekends
  • Handle incoming and outgoing phone calls and emails
  • Prospect follow-up calls, set appointments for sales, and gauge customer satisfaction
  • Answer customer internet inquires by via email, phone, and text
  • Schedule sales appointments and reschedule no show customers
  • Contact customers based on current marketing incentives
  • Follow up with existing and potential customers to generate leads and close sales
  • Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
  • Follow up in a manner that results in the customer visiting the dealership
  • Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction
  • Other duties as assigned by management
Job Requirements:
  • Excellent computer skills- required
  • Knowledgeable to call center environment
  • Automotive experience helpful but not required
  • Able to communicate persuasively with customers to set appointments
  • Weekend and evening availability, as schedules include some evenings and weekends- required
  • Willingness to undergo a background check and drug screen in accordance with local law/regulations
  • 18+ years of age or older to comply with company driving policy
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws BDC, Call Center, Call Center Agent

Job Tags

Hourly pay, Full time, Local area, Night shift,

Similar Jobs

Boston Scientific

R&D Software Engineer Intern (Data Analytics & Web Applications) Job at Boston Scientific

 ...whatever your ambitions. Title: Software Engineer Intern (Data Analytics & Web Applications) Division: Multi-Divisional Location: Arden...  ..., database management and querying, and web application development. This role is ideal for students looking to deepen their... 

LaFontaine Chevrolet Buick GMC of St Clair

Automotive Rental Coordinator Job at LaFontaine Chevrolet Buick GMC of St Clair

 ...LaFontaine commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan. The combination of both the mission and... 

Cushman & Wakefield

Sr. Transaction Coordinator Job at Cushman & Wakefield

 ...Job Title Sr. Transaction Coordinator Job Description Summary Provides operational coordination to C&W transactions management professionals...  ...insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and... 

Galin Education

Office Assistant Job at Galin Education

Office Management Front desk and reception duties, including answering phones, greeting visitors, distributing incoming mail, and coordinating outgoing mail. Managing study room reservations. Coordinating in-office events, including workshops and practice exams...

Audubon Companies

Mechanical Engineer, Principal Job at Audubon Companies

Audubon is currently seeking a Part-time Mechanical Engineering Associate, Principal to join our team in our Metairie, LA Office. The Mechanical Engineering Associate, Principal will perform mechanical engineering assignments associated with designing equipment, components...