Job Description

Lead the Team. Elevate the Experience. Drive the Results.

Join us at European Wax Center as a Business Manager and become part of a team that reveals beauty and builds confidence every day. We’re seeking driven leaders who love developing teams, providing exceptional guest experiences, and creating a positive workplace culture.

At EWC, we believe in leading with confidence and building high-performing teams that know how to deliver unforgettable guest experiences. We’re looking for an experienced Business Manager to lead our business in both day-to-day operations and long-term success. If you’re a natural leader who thrives on accountability, performance, coaching, and culture, we want you on our team! Plus, you’ll enjoy a highly competitive salary with generous bonus potential!

Your Salary & Benefits

-Up to $52,000 plus performance bonuses & sales commission

-Paid time off

-Paid Holidays

-Discounts on waxing and retail

-Referral benefits

-Health insurance

-Dental insurance

-Vision insurance

-Employee Assistance Program (EAP

-Travel reimbursement

-Company laptop

-Cell phone reimbursement

Your Day to Day

As the Business Manager, you’ll lead a team of Wax Specialists and Sales Associates while owning all facets of sales, service, and operations.

In this role, you will:

• Oversee center operations, including scheduling, staffing, payroll, inventory, and compliance
• Hire, train, coach, and develop a high-performing team focused on service excellence
• Drive daily, weekly, and monthly sales goals across Wax Passes, services, and retail
• Monitor and manage performance metrics, holding team members accountable to results
• Provide hands-on leadership from coaching at the front desk to managing escalated guest concerns
• Partner with Wax Specialists to drive retention, guest satisfaction, and brand loyalty
• Lead monthly team meetings, coaching check-ins, and goal reviews
• Ensure an experience that exceeds guest expectations each and every visit
• Ensure adherence to all safety, sanitation, and brand standards
• Represent EWC's mission, culture, and performance values every day
• Organize outreach and marketing events
• Foster a positive and professional work environment that encourages ideas and innovative problem solving

Required Experience

-Retail and/or spa/salon experience.

-1+ years of management experience.

-Ability to communicate confidently and effectively.

-Analytical and detail oriented.

-Computer skills a major plus.

-Proven history of sales performance.

-Ability to work flexible days and hours; must like fast paced environment.

-Reliable transportation

Why You’ll Love Working Here

At EWC, we believe leadership should be purposeful, powerful, and personal . We’re committed to supporting your growth, celebrating your successes, and equipping you with the tools to thrive. You will:

• Own your success as the leader of your center, with real autonomy and measurable impact
• Inspire and guide a passionate, performance-driven, and people-first team
• Be recognized and rewarded , with a culture that values shout-outs, bonuses, and clear paths to promotion
• Never feel stuck —you’ll have access to ongoing coaching, training, and a career path designed to match your ambition

European Wax Center is a national franchise of independently owned and operated businesses. Franchisee owners are solely responsible for all employment-related matters for their centers.

European Wax Center®, a leading beauty lifestyle brand franchise founded in 2004, offers guests a full suite of waxing services, as well as a proprietary line of beauty products in the skincare, body, and brow categories. EWC provides guests with a modern environment for a comfortable and luxurious experience, which is focused on EWC’s vision of Revealing Beautiful Skin®, through exceptional services by professionally trained and certified waxing experts. So confident in the experience, EWC offers first-time guests a free wax on some of its most popular services.

Job Tags

Similar Jobs