Job Description

Proviso Leyden Council for Community Action (PLCCA)

Position: Bilingual Community Navigator.

Pay Rate: $21.00 per hour.

Status: Full Time Position.

Position Summary:

The Bilingual Community Navigator assists individuals and families in accessing and staying connected to essential community services that support personal, educational, and economic goals. This role provides outreach, case support, advocacy, and resource coordination while building strong relationships with community partners.

Key Responsibilities:

• Conduct community outreach to promote the Community Navigator Program and recruit participants.
• Perform client intakes, strengths-based assessments, and provide ongoing case support.
• Connect clients to education, employment, housing, health, mental health, substance use, legal, and social services.
• Coach clients on goal setting, problem-solving, and service navigation.
• Advocate for clients as needed and accompany them to appointments when appropriate.
• Build and maintain relationships with community leaders, service providers, and partner agencies.
• Facilitate informal workshops and community presentations.
• Complete additional duties as assigned.

Qualifications

• High school diploma or GED required; Associate’s degree preferred.
• Three (3) or more years of relevant community-based experience preferred (paid or unpaid).
• Bilingual in English and Spanish (required).
• Strong communication, relationship-building, and organizational skills.
• Basic computer proficiency, including Microsoft Office.
• Valid driver’s license, automobile insurance, and ability to travel locally.
• Must pass a criminal background check and drug screening.

Equal Employment Opportunity:

PLCCA is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, or any other protected status.

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